Langs Building Supplies Pty Ltd and its related companies (“LBS”, “we”, “us”, “our”) respect the privacy of information with which we are provided. We are committed to complying with Privacy Act 1988 (“the Act”) and the National Privacy Principles (“NPPs”) established under the Act (as from 21 December 2001).
Personal information is any information or opinion about you that identifies you, or from which your identity can be reasonably determined.
We may collect personal information from our customers, prospective employees, contractors, trading partners and existing or possible consumers of our products and services. We collect your personal information in order to:
If you do not provide your personal information, we may be unable to do one or more of the above. Where it is reasonable and practicable to do so, LBS usually collects personal information directly from an individual.
On occasions, your personal information may be collected from third parties, for example, credit reporting agencies, medical practitioners, previous employers and those other entities to whom we disclose information as set out below. When we obtain personal and other information from third parties whom you refer us to, we will assume and you will ensure that you have made that third party aware of your referral and the purposes of collecting, using or disclosing the relevant personal or other information.
LBS may disclose your personal information to:
Your consent to the disclosure of your personal information may be given explicitly (in writing or verbally) or implied (for example, if you request to be added to our mailing list).
If at any time you receive material you did not request, or if you do not want to receive material from us anymore, please contact us using the methods outlined below.
We rely on the personal information we hold about you to effectively conduct our business. For this reason, it is important the information collected is accurate, complete and up to date.
You can contact us at any time using the methods outlined below to update your personal information.
Personal information is mainly held in secure electronic data bases. We take precautions to safeguard your personal information from loss, misuse, unauthorised access, modification or disclosure.
You may request access to personal information held using the methods outlined below. There may be a fee charged.
All requests for information will be handled as quickly as possible after receiving your request (and payment of any requested fees).
LBS may not always be required to provide you with access to or update your personal information. We may refuse to give you access to or update your personal information in some circumstances under the NPPs. If we refuse to give you access or update your personal information, we will provide you with the reasons for our refusal.
If you have a complaint about the way LBS has handled your personal information, you may lodge a complaint by:
If you are not satisfied with the result of your complaint to LBS, you can refer your complaint to the Federal Privacy Commissioner. The Federal Privacy Commissioner can be contacted by: